Privacy Policy
Your privacy is important to us.
We're committed to being transparent about how we collect, use and protect your data.
Last updated: July 2026
We don't sell your data
Your data is never sold to third parties.
GDPR compliant
Full compliance with EU privacy law.
Secure infrastructure
Encrypted storage and transfer.
You own your data
Export or delete it anytime.
1. Introduction
This Privacy Policy explains how Fintra collects, uses, stores, and protects your information when you use our website or application.
By using Fintra, you agree to this Privacy Policy.
2. Information We Collect
Account Information
When you create an account or request early access, we may collect:
- Name
- Email address
- Company name
- Country
- Business type
- Preferred language
Company Information
Depending on how you use Fintra, we may store:
- Company details
- VAT number
- Chamber of Commerce number
- Address
- Bank account information
- Invoice preferences
Financial Data
To provide our services we store information such as:
- Customers
- Products
- Services
- Invoices
- Quotations
- Expenses
- Reports
- VAT calculations
This information always remains your property.
Technical Information
We automatically collect limited technical information:
- Browser type
- Device information
- Operating system
- IP address
- Time zone
- Error logs
This helps us improve reliability and security.
3. How We Use Your Data
We use your information to:
- Provide the Fintra platform
- Generate invoices and quotations
- Calculate VAT
- Improve platform performance
- Prevent fraud
- Secure your account
- Respond to support requests
- Notify you about important service updates
We do not use your financial data for advertising.
4. Legal Basis
Depending on your location, we process data based on:
- Performance of a contract
- Legitimate business interests
- Legal obligations
- Your consent
5. Data Sharing
We never sell your personal information.
We only share data with trusted service providers necessary to operate Fintra, including:
- Cloud hosting providers
- Email providers
- Payment processors
- Analytics providers
- Security monitoring services
Each provider is contractually required to protect your data.
6. International Data Transfers
Your information may be processed in countries outside your own.
Where required, we use appropriate safeguards such as:
- GDPR Standard Contractual Clauses
- Adequacy Decisions
- Other legally approved transfer mechanisms
7. Data Retention
We retain your information only as long as necessary.
Typical retention periods include:
| Data | Retention |
|---|---|
| Account information | Until account deletion |
| Financial records | As required by law |
| Support requests | Up to 2 years |
| Security logs | Up to 12 months |
| Analytics | Up to 24 months |
You may request deletion of your account at any time unless legal obligations require us to retain certain information.
8. Security
Protecting your financial data is one of our highest priorities.
We implement industry-standard security measures including:
- Encryption in transit (TLS)
- Encryption at rest
- Access controls
- Multi-factor authentication
- Secure backups
- Continuous monitoring
- Regular security updates
While no system is completely secure, we continuously improve our infrastructure to protect your information.
10. Your Rights
Depending on your location, you may have the right to:
- Access your data
- Correct inaccurate information
- Delete your data
- Restrict processing
- Object to processing
- Export your data
- Withdraw consent
- File a complaint with your local supervisory authority
You can exercise these rights by contacting us.
11. Children's Privacy
Fintra is intended for businesses and entrepreneurs.
Our services are not directed at children under the age required by applicable law, and we do not knowingly collect personal information from children.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
When significant changes are made, we will notify users through the application or by email.
The latest version will always be available on this page.
13. Contact
If you have questions about this Privacy Policy or your personal data, please contact us.
Privacy Team
privacy@getfintra.com
Questions about our privacy policy?
We're here to help.